This policy explains how Urban Wealth collects, uses, stores, and discloses personal information.
If anything is unclear, contact us — we’ll explain it plainly.
We may collect personal information you provide directly, including your name, phone number, email address,
and details relevant to your enquiry (such as property criteria, goals, timeframes, and suitability factors).
We may also collect technical information such as IP address, device identifiers, browser type, and pages visited.
2) How we use information
We use personal information to respond to enquiries, arrange appointments, provide requested information,
and (where relevant) help match you with suitable property opportunities or models.
We may also use information for internal administration, quality assurance, training, and improving our website.
3) Disclosure to third parties
We may disclose information to trusted service providers where required to operate our systems or provide services
(for example, booking/calendar platforms, CRM systems, communications providers).
Where appropriate, we may also disclose information to professional advisers or project partners
when relevant to your request and with appropriate consent.
4) Storage & security
We take reasonable steps to protect personal information from misuse, interference, loss,
unauthorised access, modification, or disclosure.
No method of transmission or storage is 100% secure; if you believe your information has been compromised,
contact us immediately.
5) Cookies & analytics
We may use cookies and similar technologies to improve site performance and understand usage.
You can control cookies through your browser settings. Disabling cookies may impact site functionality.
6) Access & correction
You may request access to personal information we hold about you and request corrections if you believe
it is inaccurate, out-of-date, incomplete, irrelevant, or misleading.
7) Complaints
If you have a complaint regarding privacy, contact us using the details below. We will review and respond
within a reasonable time.